PATIENT JOURNEY


First visit 

We will welcome you in a relaxed, modern and comfortable waiting area to make your dental visits a pleasant experience. You will be handed a cloud-connected I-pad and will be asked to kindly fill in a couple of digital questionnaires related to your medical health, dental history and expectation. 
Please be reassured that all your personal data will remain strictly confidential according to the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018 (DPA 2018).
 

Oral examination & Treatment proposal

You will be invited to one of our state-of-art dental offices, and your dentist will go through your medical and dental history while taking time to listen to all your concerns and expectations. 
Once your dentist has completed the relevant oral and dental investigations, all the findings related to your oral examination and dental radiography are illustrated and explained in details using two parallel wide digital screens.
  • You will be informed about the nature and causes of dental and periodontal diseases and the prognosis of each tooth.
  • Using your intra-oral scan, you will be informed about the 3D-positioning and anatomy of each tooth, your dentition and your bite. 
  • You will be informed and explained about all the latest available and recommended treatment options in detail, and their related cons. and pros. so that you can make your own decision. when undertaking the treatment.
  • For complex treatment cases and also some specialist treatment procedures e.g. restoration of the bite, orthodontics, dental implants, and periodontal treatment, a full-mouth panoramic scan (OPG) or even a low-dose cone-beam CT may be acquired at your request and after your agreement. 
  •  After determining the nature, components, and sequence of your dental multidisciplinary treatment phases, each treatment category will be allocated to a colleague with adequate experience and expertise. In full-mouth rehabilitation cases, you will be provided with a written treatment plan together with a detailed breakdown of the estimated costs and time schedule.
  • You will be informed about the short-term respective long-term prognosis of each treatment option.
  • You will be welcome to arrange for additional complimentary consultation sessions to ask any question with regard to the advantages versus disadvantages as well as the cost, time and benefits related to each of the recommended treatment options.


Special care and services for our nervous patients

  • Since fear of dental treatment has always been a major impediment in keeping many patients refrain from their dentist visits, our patients with dental-related phobia and anxiety would benefit from London Specialist Dentist (LSD) relaxing clinical environment, our trained dental colleagues, as well as our in-house psychologist to address their emotional and dental concerns. 
  • In our clinic, our caring clinical team bring you support and comfort in a peaceful, friendly and welcoming environment to alleviate your anxiety and apprehension, and to eliminate any psychological barrier for attending your dental visits. 
  • Our state-of-the-art clinic is equipped with a plethora of the latest multi-media devices in order to make your dental visit a pleasant and comfortable experience. 
 

International patients

We take great care and pleasure in welcoming and treating our international patients.